Terms of sale
1. What ModeBRIDGE is
ModeBRIDGE is a small Wi-Fi and Bluetooth controller that installs in a camper van, together with an iPhone app. It monitors and controls van systems including battery and power, climate, lighting, and water tanks. The app talks to the controller directly over Bluetooth or Wi-Fi.
2. What you are buying
An outright sale of one ModeBRIDGE unit for $799, plus shipping and tax shown at checkout. That is an introductory price and is expected to rise to $899 after launch.
3. Shipping
Orders ship within 30 days of purchase. If we cannot ship within that time, we will tell you before the deadline and you can either agree to a new date or cancel for a full refund.
Risk of loss passes on delivery to your address, not on handover to the carrier — if it is lost or damaged in transit, that is ours to resolve.
4. Returns within 30 days
- Full refund within 30 days of delivery, for any reason or none, provided the unit is complete and undamaged.
- You pay return shipping. Refunds go back to the original payment method.
5. Limited 12-month warranty
The unit is warranted against defects in materials and workmanship under normal use for 12 months from delivery. If it fails in that period we will repair it, replace it, or refund the purchase price.
It does not cover accident, misuse, modification, incorrect installation, water ingress, or use outside the stated voltage and current limits — and it does not cover the vehicle or anything the unit is connected to.
Because there is a written warranty, your implied warranties are not taken away; they are limited to the same 12 months where your state allows that. Some states do not allow such limits, so it may not apply to you. You may have other rights that vary from state to state.
6. Installation is your responsibility
The unit connects to your van's 12V electrical system, and usually to a CAN bus and a lithium battery system. You are responsible for installing it correctly, or for having a qualified installer do it. Incorrect installation can damage the unit or your van, voids the warranty, and in the worst case can start a fire.
7. The unit is not a safety device
Read this one carefully — it is the most consequential term here. The text below is reproduced word for word from the terms you accept at checkout.
The Unit reports readings and operates van systems for convenience. It is not a safety device, an alarm, or a monitoring service, and it is not certified as any of those.
It can fail, lose power, lose connectivity, report a stale or wrong reading, or stop responding — without warning and without telling you it has.
Do not rely on it for anything where a failure could hurt someone or destroy property. That includes temperature for people, animals or medication, hazard or intrusion detection, and keeping any load running that must not stop.
If something matters that much, it needs a dedicated device built and certified for it, with its own alarm. Use the Unit alongside that, never instead of it.
8. The cloud service is a separate subscription
Buying the unit buys the hardware. Remote access over the internet — push notifications, alerts, and control when you are away from the van — is a separate subscription, priced and described at checkout.
If the subscription lapses, or you never start one, the unit keeps working. Local control over Bluetooth and Wi-Fi, standing at or near the van, needs no payment and no internet. Letting a subscription lapse does not switch anything off.
9. The terms that actually govern
This page is a plain-language summary written for general readers. The binding terms are presented on your own purchase link, which you accept by typing your name. They are versioned (currently v4-2026-10-12) and a cryptographic hash of the exact text you agreed to is stored with your record, so it can always be shown again exactly as it read on the day you accepted it. Where this summary and those terms differ, the terms control.
The terms of sale are governed by the laws of the State of South Dakota.
10. Contact
Questions about an order, a return, or a warranty claim: support@modebridge.app. We aim to respond within a few business days.
ModeBRIDGE is an independent aftermarket product. It is not affiliated with, endorsed by, or sponsored by any vehicle manufacturer.